Privacy policy

When you use the services of the Regional County Municipality (RCM) of Abitibi-Ouest (Abitibi West), the personal information submitted will be treated safely and kept confidential. The present Website Confidentiality and Personal Information Protection Policy (this “Privacy Policy”) is designed to assist you in understanding the safeguards governing the handling of your personal information and how you can request to have your personal information corrected, updated or deleted. You may at any time view the complete version of our Confidentiality and Personal Information Protection Policy on our website.

Commitment

In order to preserve the relationship of trust between you and the RCM of Abitibi-Ouest, we are committed to:

• Obtaining your consent before collecting, using or disclosing your personal information;
• Being transparent with you about the personal information collected and how it is used;
• Protecting the personal information we hold about you;
• Limiting our collection by only collecting personal information that is necessary to serve you every day and fulfill our legal obligations.

Consent and Collection

At the RCM of Abitibi-Ouest, no personal information is collected without your prior consent. The collection, use and disclosure of personal Information by the RCM of Abitibi-Ouest are limited to that which is necessary to communicate with you. However, it should be noted that you give your consent automatically when using our online services. You can always withdraw this consent by communicating with us.

Access to Your Personal Information

Please contact the person in charge of access to documents and protection of personal information in order to learn the personal information about you in our possession, verify its accuracy or request to have your personal information corrected, updated or deleted.

Use of Cookies

Cookies are text files that are used to store items of information. They are stored on your device when the RCM of Abitibi-Ouest website is loaded in your browser. These cookies help our website to function properly, make it more secure and provide a better user experience.

Information Automatically Transmitted

When you access the RCM of Abitibi-Ouest website, certain information is automatically transmitted from your device to the website server. This information is necessary for the server to transmit a cookie compatible with the device you are using. The information transmitted is as follows:

• The domain name of your Internet service provider;
• Your IP address;
• The type of browser (Explorer, Firefox, etc.) and operating system (Windows, Mac OS, etc.) used;
• The date and time of your visit;
• The pages you visit;
• The address of the referring website if you access the RCM of Abitibi-Ouest website from another website.

This information is kept and used by the RCM of Abitibi-Ouest for technical and statistical purposes. It is used to keep track of the number of visits, the pages visited most often, the technology used by the visitors, the referring websites and the country of origin of visitors.

Hyperlinks

Our website may provide links to other websites or online services. Any personal information submitted on or transmitted to these websites is not subject to this Privacy Policy but to that of the external website, if any exists.

Complaint Resolution

If you have a complaint, please contact the person in charge of access to documents and protection of personal information. We will process it promptly.

Changes to this Privacy Policy

If we decide to make changes to this Privacy Policy, we will immediately update this website to include such changes and indicate the date of the latest update at the bottom of this page. We recommend that you review this Privacy Policy regularly by referring to the date of the last update indicated at the bottom of this page.

Additional Information Regarding this Privacy Policy

If you have any questions about this Privacy Policy, please contact us using any of the methods of communication indicated at the bottom of this page.

Person in Charge of Access to Documents

The person responsible for the application of the Act respecting Access to documents held by public bodies and the Protection of personal information is, in that capacity, also responsible for ensuring compliance with this Privacy Policy. To provide a comment or file a complaint with regards to any non-compliance with this Privacy Policy, or if you wish to have your personal information corrected, updated or deleted, please contact the person in charge of access to documents and protection of personal information:

Name
Normand Lagrange

Title or function
Director General – RCM of Abitibi-Ouest

Telephone
819 339-5671

Email
nlagrange@mrcao.qc.ca

LAST UPDATED ON: January, 18, 2024